The Hiring Bench

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Every guide, in one list

30 guides across five sections. Nothing here is sponsored, and no software vendor has paid for a mention.

Home/All guides
01
Writing a job description that actually filters

Most job adverts are written to attract as many applicants as possible. For a small employer that is the opposite of what you need.

Hiring · 8 min
02
Where small employers actually find candidates

Job boards are the default and rarely the best channel for a company nobody has heard of. The alternatives take longer to build and work better.

Hiring · 8 min
03
Screening applications without an applicant tracking system

Sixty applications and a spreadsheet is a workable position, provided the sorting happens against criteria fixed before you started reading.

Hiring · 7 min
04
Structured interviews when there is no interview panel

Unstructured interviews predict performance poorly and feel highly informative. That combination is why they persist.

Hiring · 9 min
05
Work samples and trials, without exploiting the candidate

A sample of the actual work predicts performance better than any interview. It also has an obvious failure mode that small employers fall into regularly.

Hiring · 7 min
06
Reference checks that are worth the phone call

Written references have been reduced to date confirmation. A short conversation with the right question still yields something.

Hiring · 6 min
07
Making an offer that gets accepted

The gap between decision and signed acceptance is where small employers lose candidates they have already spent six weeks selecting.

Hiring · 7 min
08
The first day, prepared in advance

Nothing on a good first day is difficult. All of it has to be done before the person arrives, which is why it so often is not.

Onboarding · 7 min
09
A thirty, sixty and ninety day plan that is not a formality

The value of the plan is not the document. It is that both parties have agreed in advance what progress looks like, before either can be disappointed by surprise.

Onboarding · 8 min
10
Who owns onboarding when nobody owns HR

Onboarding fails in small companies less from bad intentions than from diffuse ownership. Three people each assumed one of the others had it.

Onboarding · 6 min
11
Training when nobody has time to train

The person best placed to teach the job is the person most fully occupied doing it. Every small company hits this, and most resolve it by hoping.

Onboarding · 7 min
12
Onboarding someone who will not be in the room

Remote onboarding fails at the informal layer. Everything the office transmitted by accident now has to be transmitted on purpose.

Onboarding · 7 min
13
Probation periods, used properly

A probation period is a review commitment, not a licence to postpone a decision. Most are allowed to lapse by silence.

Onboarding · 7 min
14
Employee records: what to keep, and for how long

Small employers tend to keep everything forever in a shared folder. Both halves of that are a problem.

HR operations · 8 min
15
The contract and the handbook, and why they are different documents

Putting a policy in the contract makes it very hard to change. Putting a contractual term in the handbook makes it hard to enforce. Small employers regularly do both. Another useful public reference is available from International Labour Organization.

HR operations · 8 min
16
Employee or contractor: the question that gets answered retrospectively

Classification is determined by how the relationship actually works, not by what the agreement calls it. Small employers get this wrong in one direction.

HR operations · 8 min
17
Payroll for a first-time employer

Payroll is the one HR process with a hard external deadline and an external party that will notice if it is wrong.

HR operations · 7 min
18
Tracking leave and absence without a system

Holiday tracked in a shared calendar works until two people book the same fortnight, someone carries over an entitlement nobody recorded, and the year-end balance is a negotiation. For broader independent guidance on this point, consult SHRM topic resources.

HR operations · 7 min
19
The HR admin calendar that stops things being forgotten

Almost every expensive administrative failure in a small company is a recurring obligation that nobody owned on a specific date.

HR operations · 6 min
20
Handling a complaint when everyone knows everyone

Small-team grievances are harder than large-company ones, because the parties cannot be separated and the decision-maker is rarely neutral.

HR operations · 8 min
21
Pay reviews when you have no salary bands

Small companies set pay case by case and then discover, three years in, that the structure they never designed has designed itself badly.

Keeping people · 8 min
22
One-to-ones that are not status updates

If the meeting could be replaced by reading a task board, it is not doing the thing it exists to do. For a related product-level perspective on task switching, see this resource.

Keeping people · 7 min
23
Why people actually leave small companies

The stated reason is usually money. The underlying reasons are more specific to small employers and mostly addressable.

Keeping people · 8 min
24
Exit interviews that produce something usable

Most exit interviews are conducted by the wrong person, at the wrong time, and produce a diplomatic summary that changes nothing.

Keeping people · 6 min
25
What it actually costs to replace someone

Recruitment fees are the visible part and rarely the largest. The rest is absorbed invisibly, which is why retention loses budget arguments.

Keeping people · 7 min
26
When a spreadsheet stops being enough

A spreadsheet runs HR adequately for longer than software vendors suggest. The thresholds that matter are specific and worth waiting for.

Tools · 8 min
27
Applicant tracking for teams that hire four times a year

Most ATS products are built for continuous hiring. Intermittent hiring is a different problem and often does not need one.

Tools · 7 min
28
Time tracking for small employers, honestly assessed

Most well-known time trackers were built for agencies billing clients. Understanding what they were designed for explains where they fit an employer and where they do not.

Tools · 9 min
29
The payroll and HR software landscape, from the small end

The categories overlap confusingly and the boundaries move. Knowing which problem each product started from explains most of the difference.

Tools · 8 min
30
Running a trial that tells you something

Trials are usually run in the quietest month, by the most capable person, on tidy data. That combination proves nothing.

Tools · 7 min